PRODUCT MANAGER, INFRASTRUCTURE San Francisco, CA or Remote (U.S.) - San Francisco, United States

PRODUCT MANAGER, INFRASTRUCTURE San Francisco, CA or Remote (U.S.) Discord is your place to talk. Whether you're part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, millions of people use Discord every day to connect, hang out, and talk. It is crucial that we have enterprise grade infrastructure solutions that empower all engineers at Discord to deliver scalable, high quality infrastructure to support our rapidly growing and changing user base. We're looking for a Product Manager to join and lead our Foundation team. You will be responsible for creating a vision, creating a strategy, and building creative solutions to empower all employees at Discord with the best infrastructure. What you'll be doing Creating a strategy to help us understand how performance and reliability impacts our end-users at Discord Craft performance indicators to help us understand how developer velocity and efficiency im

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PRODUCT MANAGER, INFRASTRUCTURE

San Francisco, CA or Remote (U.S.)

Discord is your place to talk. Whether you're part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, millions of people use Discord every day to connect, hang out, and talk.

It is crucial that we have enterprise grade infrastructure solutions that empower all engineers at Discord to deliver scalable, high quality infrastructure to support our rapidly growing and changing user base.

We're looking for a Product Manager to join and lead our Foundation team. You will be responsible for creating a vision, creating a strategy, and building creative solutions to empower all employees at Discord with the best infrastructure.

What you'll be doing

Creating a strategy to help us understand how performance and reliability impacts our end-users at Discord
Craft performance indicators to help us understand how developer velocity and efficiency impacts our results
Understand the needs of end-users, product managers, TPMs, engineers, and data scientists from across the company
Prioritize and make tradeoffs between investments in developer efficiency, velocity and production performance and reliability
Work with teams of engineers to build a delightful and well engineered internal release management platform, performance and reliability tracing, production monitoring platform and developer tooling solutions.

What you should have

An excitement about solving complex problems, and then building on them.
Passion and experience creating tools to solve hard problems at scale
4+ years experience building and shipping great software as a PM, including responsibilities driving prioritization, trade-offs, and timelines.
2+ years of experience focused on building self-serve B2B/B2C tools or marketplaces.
Experience with shipping products from design to deployment.
Demonstrated technical proficiency and effectiveness working with engineers.
Keen product sense and pride in understanding Discord and our users.

Bonus Points

Experience with release tooling and client side platforms and frameworks.
Experience working with Developer Productivity
A love for empowering others and working with a very technical team.
Experience with Discord!

The US base salary range for this full-time position is ($190,000 to $204,000) + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

#LI-Hybrid

Benefits and Perks

Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
Mental health resources and quarterly wellness stipends
14+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
Paid parental leave (plus fertility, adoption and other family planning benefits)
Flexible long-term work options (remote and hybrid)
Volunteer time off
A diverse slate of Employee Resource Groups
Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

Apply Now

Experience Life @ Discord

Discord HQ

Our platform is our headquarters! Because we believe great work isn't tied to a physical space, most of our roles offer flexibility — whether it's from the comfort of your home (in approved locations), an inspiring office setting or a combo of both! No matter where your desk lives, we offer generous support to help you remain productive and engaged.

Grow together

Look forward to developing both professionally and personally alongside your colleagues at Discord. All of our managers go through a leadership program, and we offer diverse trainings for everyone. No matter what your interests or skills are, there's a place on our platform for you to find and build belonging.

Money matters

Discord strives to offer fair and competitive compensation packages, including equity. You'll have room to grow and be rewarded based on your contributions and impact at the company. Take advantage of our retirement offerings (including 401k matching in the U.S.) to meet your financial goals.

Health benefits

At Discord, we health-care about you! We offer flexible health plans that cover both physical and mental healthcare.

Family support

Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

R&R

Stay refreshed with four weeks of PTO, 14+ paid holidays and flexible sick time (which includes mental health days).

Gender-affirming care

Many medical insurance providers consider much of the treatment vital to one’s gender transition as cosmetic. We don’t. Use up to $20,000 for transition-related procedures.

Wellness on us

Take advantage of a quarterly stipend for your gym membership or other activities to keep you feeling great. Plus virtual yoga every week!

Giving back

Whatever social cause you’re passionate about, take a day (or two) off to make an impact. While you're at it, take advantage of $1,000/year in donation matching to charitable organizations!

If you're wanting to work with a motivated team on something that gives millions of users a space to find belonging, check out the four values of working at Discord on our blog. For all roles, we're hiring people to join us in our beautiful San Francisco office, and for select, indicated positions, we're currently open to having people join our team remotely in these states:

Alabama - Arizona - California - Colorado - District of Columbia - Florida - Georgia - Illinois - Iowa - Maine - Massachusetts - Maryland - Michigan - Minnesota - Missouri - Montana - Kansas - Nevada - New Hampshire - New Jersey - New Mexico - New York - North Carolina - Oklahoma - Oregon - Pennsylvania - Rhode Island - Texas - Utah - Vermont - Virginia - Washington